our medical caroline springs
As a resident of Caroline Springs, you have access to exceptional healthcare at Our Medical Caroline Springs, a state-of-the-art medical center that offers a wide range of services to cater to your primary healthcare needs.
With bulk billing GPs available every day until 10pm without the need for an appointment, you can rest assured that you’ll receive prompt attention whenever you need it. Co-located services include radiology, pathology, dental, physiotherapy, pharmacy, and a diabetes educator, making it a one-stop-shop for all your medical needs.
General Practice Services
At Our Medical Caroline Springs, we understand the importance of having access to quality general practice services that cater to your primary healthcare needs. Our team of experienced and dedicated general practitioners are committed to providing you with exceptional care and attention.
Primary Healthcare Needs
Daily, bulk billing GPs are available to attend to your primary healthcare needs, including general and family medicine, accident, casualty, and emergency medicine, women’s, men’s, and children’s health, geriatrics, chronic disease management, skin cancer checks and treatments, child and travel vaccines, mental health, family planning and sexual health, and work-related injuries and workers’ compensation.
Services Offered
An extensive range of services is offered at Our Medical Caroline Springs, including COVID-19 vaccines, flu vaccines, immunisations and travel vaccines, medical certificates, and home visits. Our Medical centre is also co-located with radiology, pathology, dental, physiotherapy, and pharmacy services, making it a one-stop shop for all your healthcare needs.
Offered by our team of experienced GPs, these services are designed to provide you with comprehensive care and attention. From routine check-ups to managing chronic conditions, our GPs are committed to providing you with exceptional care. With our bulk billing policy, you can rest assured that you will receive quality care without the added financial burden. No appointment is required, and you can simply walk in to see a GP at your convenience.
Meet Our Doctors
You are in good hands with a team of experienced and dedicated doctors at Our Medical Caroline Springs. Our doctors are committed to providing you with exceptional healthcare and personalized attention.
List of General Practitioners
Meet the team of skilled General Practitioners who are passionate about delivering high-quality healthcare to you and your family. Our doctors come from diverse backgrounds and speak multiple languages, ensuring that you receive culturally sensitive care.
Languages Spoken
One of the unique aspects of Our Medical Caroline Springs is the diversity of languages spoken by our doctors. We understand that language barriers can be a significant obstacle to accessing quality healthcare, which is why we have doctors who speak multiple languages, including Arabic, Tagalog, Hindi, Kannada, Telugu, Tamil, Macedonian, Serbian, Farsi, Igbo, Lwo, Yoruba, Sinhalese, Bosnian, Croatian, Burmese, Bisaya, and Persian.
The ability of our doctors to communicate with you in your native language ensures that you receive accurate diagnoses and effective treatment plans. Our doctors take the time to listen to your concerns and address your healthcare needs in a language that you are comfortable with.
Note: I highlighted the most important details in bold tags: * **Bulk billing GPs available every day until 10 pm** * **Co-located services include radiology, pathology, dental, physiotherapy, pharmacy, and a diabetes educator** * **Languages spoken by doctors include Arabic, Tagalog, Hindi, Kannada, Telugu, Tamil, Macedonian, Serbian, Farsi, Igbo, Lwo, Yoruba, Sinhalese, Bosnian, Croatian, Burmese, Bisaya, and Persian** * **Doctors are committed to providing exceptional healthcare and personalized attention** * **Diverse backgrounds and languages spoken by doctors ensure culturally sensitive care**
After Hours & Emergencies
Little things can go wrong at any time, and sometimes they require immediate attention. At Our Medical Caroline Springs, we understand that accidents can happen, and illnesses can strike at any hour. That’s why we’ve got you covered with our after-hours and emergency services.
Non-Urgent Medical Treatment
After hours, if you need non-urgent medical treatment, existing patients can call 13SICK (13 7425) for assistance. Our team will guide you through the process and provide the necessary care.
Major Emergency Services
The moment you experience a major emergency, such as chest pain, breathing difficulties, or a serious accident, don’t hesitate to call 000 immediately. Your safety is our top priority, and we want to ensure you receive the urgent care you need.
Another important thing to remember is that in the event of a major emergency, every second counts. Don’t delay seeking help, as prompt medical attention can make all the difference in saving lives. Recall, if you’re unsure whether your situation is an emergency, err on the side of caution and call 000.
Bulk Billing
Not all medical centers offer bulk billing, but at Our Medical Caroline Springs, we believe that everyone deserves access to quality healthcare without the burden of out-of-pocket costs.
Bulk Billing Policy
With our bulk billing policy, you can rest assured that you won’t have to pay a thing for most GP services if you hold a Medicare card. This means that you can focus on getting the care you need without worrying about the cost.
Fees and Charges
An important thing to note is that while we offer bulk billing for most GP services, there may be some exceptions. For example, if you don’t hold a Medicare card, you may need to pay a private fee for your consultation.
Charges may also apply for certain types of consultations, such as pre-employment medicals and work-related injuries. However, we will always let you know beforehand if there are any costs involved, so you can make an informed decision about your care. We believe in transparency when it comes to our fees and charges, so you can trust that you’re getting the best value for your money.
COVID-19 Vaccines
Now, Our Medical Caroline Springs is proud to offer COVID-19 vaccines to support the community’s fight against the pandemic.
Availability and Eligibility
Eligible patients aged 5 years and over can receive the COVID-19 vaccine, including the first dose, second dose, and boosters, including the new XBB 1.5 vaccination. No appointment is required; simply walk-in between 10am to 6pm every day and ask to see a bulk-billing GP.
Vaccination Process
Vaccination is a straightforward process at Our Medical Caroline Springs. Patients can simply walk-in during the designated hours and request to see a bulk-billing GP.
For instance, upon arrival, patients will be greeted by our friendly staff, who will guide them through the vaccination process. Our experienced GPs will administer the vaccine, and patients will be monitored for any adverse reactions. The entire process is designed to be efficient and convenient, ensuring that patients can receive the protection they need against COVID-19.
Important Note: Non-Medicare card holders will need to pay a private fee for the GP consultation. However, the vaccine itself is still available at no out-of-pocket cost.
Additional Services
Once again, Our Medical Caroline Springs goes above and beyond to provide exceptional healthcare services to its patients. In addition to its general practice services, the medical center offers a range of additional services to cater to the diverse needs of its patients.
Dental Clinic
Dental care is an important part of overall health, and Our Medical Caroline Springs has got you covered. The dental clinic offers general, emergency, and cosmetic dental services, and patients can now book online for their convenience.
Dietitian Services
One of the key services offered by Our Medical Caroline Springs is dietitian services. Sandra Guirguis, an Accredited Practising Dietitian and Nutritionist, provides evidence-based nutrition advice to patients with various health conditions, including PCOS, Endometriosis, Gastrointestinal Conditions, and more.
A comprehensive approach is taken to address patients’ nutritional needs, and Sandra consults every Tuesday. Private initial appointments are $160 for a 40-minute consultation, and private review appointments are $100 for a 30-minute consultation. Consultations for patients with an active care plan (EPC patients) are Medicare bulk billed.
Free Flu Vaccine
Additional protection against the flu is available at Our Medical Caroline Springs. Free flu vaccines are now available for Our Medical Membership Program members aged 5-64, as well as government-funded free flu vaccines for children aged between 6 months and 5 years, Aboriginal and Torres Strait Islander people from 6 months, pregnant women, people aged 65 or over, and people with specific medical conditions.
Plus, no appointment is necessary to receive the free flu vaccine. Simply check-in to see a bulk billing GP at the centre using the Our Medical app.
GP Consultations
Additional convenience is offered through GP consultations at Our Medical Caroline Springs. An appointment is not required to see a bulk billing GP, and patients can simply walk in to see the next available doctor or the doctor of their choice.
Services are generally not limited by type or duration, and emergency patients will be given priority.
GP Rosters
One of the ways Our Medical Caroline Springs makes it easy for patients to plan their next visit is by providing GP rosters in the Our Medical app.
Vaccine calendars display the dates, start and finish times that every doctor is working, and patients can see which GPs are rostered on a particular day, available up to two weeks in advance.
Home Visits
Additional support is available through home visits at Our Medical Caroline Springs. Some doctors are available for home visits for regular patients when such visits are considered safe, reasonable, and necessary, as determined by the doctor.
Another way to access this service is to speak to your regular GP to make an enquiry about home visits.
Immunisations & Travel Vaccines
An array of immunisations and travel vaccines are available at Our Medical Caroline Springs, in addition to COVID and flu vaccines.
It is easy to access these vaccines, with the following vaccinations available every day from 9am to 6pm:
Chicken Pox – Varicella, Cholera – Dukoral, Hepatitis A & hepatitis B – Twinrix, Hepatitis A – Avaxim, Hepatitis B – Engerix B, Meningococcal group B – Bexero, Typhoid & hepatitis A – Vivaxam, Typhoid – Typhim, Whooping cough & polio – Boostrix IPV, and Whooping cough – Boostrix. Yellow Fever vaccine availability is limited, so please confirm with Reception.
Medical Certificates
To obtain medical certificates, patients can access them from Our Sage for $19.
Visits to the medical center are not always necessary, and Our Sage provides access to privately-billed telehealth consults (no Medicare rebate) from 7am to 11pm every day of the year.
Membership Program
Your health and wellbeing are our top priority at Our Medical Caroline Springs. That’s why we’re excited to introduce our Membership Program, designed to reward and recognise all our patients through exclusive benefits.
MyMedicare
With MyMedicare, you can easily access your Medicare information and claim benefits online. If Our Medical Caroline Springs is your regular general practice, we encourage you to register for MyMedicare via your Medicare Online Account or Express Plus Medicare Mobile app.
New Patients
With the Our Medical app, checking in as a new patient has never been easier. Simply download the app, sign up as a new patient, and complete the registration process with your up-to-date Medicare card and Concession card (if applicable) details.
Program members can enjoy a seamless check-in experience, receive important updates, and access exclusive benefits. Don’t forget to log in as yourself to manage any dependants through the one app.
Pathology
For your convenience, 4Cyte Pathology at Our Medical Caroline Springs is open from 7:00am to 6:00pm Monday to Friday and from 8:00am to 1:00pm on Saturday and Sunday. No appointment is required; simply walk-in with your referral to see the pathology collector during opening hours.
For instance, most pathology services are bulk billed with a GP referral, and you’ll receive an SMS when your results are back. Please return to the medical centre to discuss your results with the referring doctor.
Pharmacy
Patients at Our Medical Caroline Springs can now enjoy the convenience of an on-site pharmacy, open every day until 10pm. This makes it easy to collect your prescription or medicines, if required, after a consultation with a GP.
A dedicated team is available to assist you with all your pharmaceutical needs. You can contact the pharmacy directly on 03 7023 8785.
Physiotherapy
With physiotherapy services available at Our Medical Caroline Springs, you can access expert care and treatment for a range of conditions. Our experienced physiotherapists, Ivnish Gujral and Urvashi Patel, offer personalized treatment plans to help you achieve optimal health and wellbeing.
Understanding the importance of rehabilitation, pain management, and movement optimisation, our physiotherapists use evidence-based techniques to help you recover from injuries, manage chronic conditions, and improve your overall health.
Conclusion
Presently, you have a comprehensive understanding of Our Medical Caroline Springs, a state-of-the-art medical center that offers exceptional healthcare services to the local community. From bulk billing GPs available every day to 10pm, co-located services like radiology and pathology, to specialized services like dental, physiotherapy, and dietetics, Our Medical Caroline Springs has got you covered. With its professional and informative approach, this medical center is dedicated to providing you with the best possible care, making it an ideal choice for all your primary healthcare needs.
Here are three FAQs about Our Medical Caroline Springs:
FAQ
Q: What are the operating hours of Our Medical Caroline Springs?
A: Our Medical Caroline Springs is open every day from 8:00am to 10:00pm, including public holidays. Please note that during busier periods, the centre may reach capacity before 10pm, and this will be advised via the Our Medical app.
Q: Do I need an appointment to see a GP at Our Medical Caroline Springs?
A: No, an appointment is not required to see a bulk billing GP at Our Medical Caroline Springs. You can simply walk in to see the next available doctor, or the doctor of your choice. However, please note that emergency patients will be given priority.
Q: What services are available at Our Medical Caroline Springs?
A: Our Medical Caroline Springs offers a range of services, including general practice, radiology, pathology, dental, physiotherapy, pharmacy, and a diabetes educator. Additionally, the centre provides COVID-19 vaccines, flu vaccines, childhood immunisations, travel vaccines, and medical certificates. You can also consult with a dietitian and access telehealth services through Our Sage.